Thursday, 27 April 2017

Excellent Replies from Awadhesh Singh - former IRS officer - worth reading - Part-II

Awdhesh Singh

I got the following advice from a senior colleague, which I rate as the best for maintaining great relationships in our lives. This advice was given to me during one of our discussions.
He asked me, ‘Suppose I give you a glass of almond (badam) milk flavoured with kesar (saffron), will you like to drink it?’
‘Most certainly yes Sir. I love badam milk’.
‘Now suppose that just before you take the first slip of the milk, a bird drops its excrement in the milk. Can you still drink it?’
‘That will be horrible Sir. It will be impossible to drink such milk’, I replied, twisting my face in disgust.
He then gave this timeless advice in the following words,
‘Beautiful relationships are like the milk filed with almond and saffron. We create relationships with our spouse, parents, children or friends with so much effort. We do everything for them, take care of them and speak numerous complimentary things to them as we love them from bottom of our heart. Then one day, when we are low or upset or our loved one commit some mistake, we lose our temper and shout at them. We say something to them that hurt them badly. After sometime, when we are sober, we feel bad and even profusely apologize. Yet just like drop of bird dropping is sufficient to spoil millions of the drops of milk, our one wrong action damages the relationship very badly. The person on the receiving end, does not remember our hundred good deeds and words, but remembers every harsh word uttered by us when we lost our temper. If we can just control ourselves on those few moments, we can always have a great relationship with everyone.’
I have not found a better advice than this for maintaining relationships. I am following his advice in my life and I have been tremendously benefited from it.

Awdhesh Singh

No.
You must know when to be honest and when to lie.
Please read this story.
A couple is driving...
Cop: Sir, you realize that you were speeding.
Husband: I am sorry officer, I didn't know.
Wife: What the hell,that's a lie I have been telling him for miles!!
Husband: Shut up!! No one is talking to you!!
Cop: Ok then, did you know that your license plate was expired?
Husband: No Officer, I didn't know.
Wife: He's again telling a lie!! I've been telling him for months!!
Husband: Shut the hell up! Nobody is talking to you!!!
Cop walks over to the wife's side and says –
Cop: Mam, does he always talk to you this way?
Wife: No. Only when he's drunk.
.
.
Moral of the Story
  1. It is not OK to be honest all the time.
  2. Beware of people who can't speak lies at the right time.
Source of Cartoon:  Drunk Driving Cartoons and Comics
Is it because government share revenues with them depending on their performance or high salary in crore? Why no research is done on this?

Awdhesh Singh

A common man feels that IAS, IPS, IRS or IFS officers are quite rich. Their perception is not without basis. Let me explain why such perception exists and if there is some truth in it. I will divide my answer into two parts. One dealing with corrupt officers and the other dealing with honest officers.
1. Corrupt Officers
It is a fact that most of the Civil Servants are not honest in India. However, they occupy very senior positions in Government where they deal with matters where large stacks are involved. For example, in my last assignment, I was posted as Commissioner of Large Taxpayer Unit, Chennai which collected over Rs 8000 Crores of revenue. You can imagine what a corrupt officer can do with such immense resources at their disposal. An IPS officer may be in-charge of a district dealing with millions of people. If he decide to compromise with criminals, there is hardly any limit for money-making. An IAS officer has even more potential to make illegal money.
However, you must know that corruption is a criminal offence in India. You may not be caught for 100 times, but if you are caught even once, your career is over and you may have to cool your heels in jail for quite some time and spend your rest of life running in Courts.
No wonder, most officers are happy with their salary and perks. But those who become corrupt make hundreds of crores and they make national news and create all the perception about the service.
2.Honest Officers
The salary of a top Civil Servant in India is not usually very high. The starting salary of an IAS/IRS officer is around Rs 40,000 and the top officer gets around Rs 200,000 per month. However, they get lots of perks. They often get big houses in best locations of the city. They also get vehicle (with driver) from day one in the service. In addition, they get free telephones and even attendants to take care of their personal work. If you are in IRS you can also expect rewards for the tax evasion cases made by you upto the limit of Rs 20 lakhs in your career. If you are in IFS, you spent half your life abroad and you get around 200000 per month as DA for staying abroad in addition to your salary.
I have few friends in corporate who are earning several times more salary than I do. Yet the lifestyle of ours may be better due to additional perks.
Another important thing is to understand why money is important for us. We spend barely few thousand on essentials like food, water, house etc. If you earn 1 Crore or 100 Crore, you eat the same food, watch movies in the same theater. The difference is the social status and recognition. As DM, SP or Commissioner, you acquire the same status as the top man of your city, even with much smaller money since you represent Government. The value of such honor and status can’t be quantified in monetary terms.
Hence, even if you choose to be honest, your value is extremely high in society.
You should become an IAS officer because:-
1: You can share the pain of your fellow countrymen
(Photo: Gopalganj District Magistrate Rahul Kumar having lunch at the government school in Kalyanpur village of Barauli)
2: You can improve functioning of all government department in a district
(Photo: District Collector V. Seshadri reviewing the arrangements of Araku Utsav in the Visakhapatnam)
3. You can live in the Big Bungalow of District Collector/Magistrate
4: You can travel in a Government Vehicle with Red/Blue Light
5: You can be the center of attraction on important occasions
(Photo: District Collector Archana Patnaik inspecting the guard of honour during the Independence Day celebrations)
Who would dare to slap an IAS officer?
If someone dare to do so, you too have two hands to return the favour. You can also lodge an FIR for obstructing a government officer performing his duty and send the fellow to jail.
If you are transferred, enjoy the new place and perform your best in your new charge. You get an opportunity to see so many new places and work with so many people of different culture due to transfer. That too on government expenses.
It is not easy to kill an IAS officer. How many IAS officers are killed every year among more than 6000 IAS officers in the country? Even if you get killed , you don’t die an ordinary death. You become a martyr and honoured by the country.
What, if any, are your 'lessons learned'?

Awdhesh Singh

Let me answer this question after this beautiful Zen story.
There was a farmer whose only horse ran away. That evening the neighbors gathered to sympathize with him. "Your farm will suffer, and you cannot plow," they said. "Surely this is a terrible thing to have happened to you."
He said, "Maybe yes, maybe no."
The next day the horse returned but brought with it six wild horses, and the neighbors came to congratulate him and exclaim at his good fortune. "You are richer than you were before!" they said. "Surely this has turned out to be a good thing for you, after all."
He said, "Maybe yes, maybe no."
And then, the following day, his son tried to ride one of the wild horses. He was thrown and broke his leg, and he couldn't work on the farm. Again the neighbors came to offer their sympathy for the incident. "There is more work than only you can handle, and you may be driven poor," they said. "Surely this is a terrible misfortune."
The old farmer said, "Maybe yes, maybe no."
The day after that, conscription officers came to the village to seize young men for the army, but because of his broken leg the farmer's son was rejected. When the neighbors came again, they said, "How fortunate! Things have worked out after all. Most young men never return alive from the war. Surely this is the best of fortunes for you!"
And the old man said, "Maybe yes, maybe no."
This Zen story is one of my favourite stories to understand life and its various shades.
Let me rephrase this story to suit my life events.
There was a boy who was very good in studies. He was selected in the prestigious IIT for Engineering. The neighbours came to compliment his father for the great achievement of his son. They said, “Congratulations! Your son is selected for IIT. He is really going to be a great engineer.”
Father said, “May be yes, may be no.”
A few years later, the son passed from IIT and got a job in a top engineering company. However, soon he decided to leave his engineering job and started preparing for Civil Services Examination. The neighbours came again to the father and said, “What a pity that your son has decided to leave the top engineering job. All his IIT education got wasted. He has surely done a stupid thing.”
Father said, “May be yes, may be no.”
The son was successful in the civil services but got selected in IRS instead of IAS. The neighbours came to console the father, “Your son is so brilliant. He should have been in IAS, if he would have just got one more question right. He is really very unlucky.”
Father said, “May be yes, may be no.”
The son joined the IRS. Soon he found that IRS suited his temperament. There was no political interference, no random transfer and posting. He had lots of time for his family. He also enjoyed his job and got all the recognition and decorations from the department. He did his PhD during service and developed passion for writing. He used his spare time to read and write. Soon his articles started appearing in various forums and his book was published by a reputed publisher. He became a best-selling author. His name was published in several newspapers. The neighbour came to compliment the father, “You must be really happy and proud of your son. It is good that he is not in IAS else he would not have the time and peace of mind to write books. He was really lucky to be in IRS. ”
Father said again, “May be yes. May be no.”
Who knows what is stored in future. I can blame myself for several reasons
1. Why did I join IIT, if I was to become a civil servant?
2. Why did I become a civil servant, if I wanted to become an author?
However, I never blame myself for anything because I believe that everything is connected with everything else in life.
What I am today is the sum total of all my past.
Life is meant for living and not for calculating your profit and loss.
If you lived your life the way, you wish; you are the winner irrespective of what is perceived to be a mistake by others.
like they throw documents which can be handed decently... harass by asking various things that's obvious in a tone that is so rude .

Awdhesh Singh

In the year 2004, I presented a paper during my PhD research, titled “Delivering Social Justice, Equality and Growth to All Citizen Through E-Governance” in “The Australian Electronic Governance Conference” at Melbourne University. On my way, I halted at Sydney where I met my friend Mr Albel Singh who was working in the police department. He invited us for dinner and there we discussed several things including the work culture of the two countries. Albel was from Haryana and himself a PhD. When I asked him why he has not joined academics and become a professor in a University, he said that jobs in academic are very prestigious in Australia (compare that with India) and it is extremely difficult to get a job of a Professor in an Australian University. It was much easier to get the police job.
Albel told me that in Australia, the police officers are appointed for a period of 3 years and then reappointed if their performance is found upto the mark. He explained me about the difference in the style of functioning of police in India and Australia. For example, if in Australia, a thief break into a house, the owner or his neighbour shall not catch hold of the thief and beat him to death (or near death) like in India. They will rather give a call to the police, who will then come and catch the thief. The police officers also do not use any force and always address the criminal only as “Sir”. However, all criminals are convicted within a year and sent to prison to suffer their punishment.
I was surprised to observe that all government officers were addressing ordinary citizens as ‘Sir’. A common citizen is not concerned about the theft because all their household items are insured and they consider it the responsibility of government to protect their life and property. Hence they never take law into their own hand and punish the criminal by themselves. During the dinner all other people took drink, but Albel said that he would take drink only after dropping us to our hotel. I asked him why he was so concerned, when he was himself a police officer. He told me that this entire area is within his own jurisdiction. If he is found driving under the influence of alcohol, the punishment will be more severe than ordinary citizen and he will surely lose his job besides facing other punishments.
When we complain about the arrogance of government officer in India, let us try to understand our society and observe how we as an individual deal with the people who are less powerful than us.
· How the parents deal with their children?
· How the family members deal with their servants?
· How the senior officers deal with their junior officers?
· How the politicians deal with senior bureaucrats?
· How the common people deal the politicians at the time of elections?
In our country, we all behave differently when we are more-powerful and when we are less-powerful. The behaviour of the father of a son is totally different than his behaviour when he seeks alliance as the father of his daughter. While we expect the more powerful people to behave decently with us, we ignore how we are dealing with people less powerful than us.
However, many people feel that if we change our system to those of developed countries, our bureaucrats too would become as nice, efficient and responsible as them. I shall now present some critical reforms based on the developed country model and also the flip side of these reforms; which will help you understand why it is not possible to imitate the system of one country to another.
1: Hire and Fire Policy in Appointment 
Almost all developed countries don’t have the concept of lifetime employment in government like in India. They appoint people on contractual basis for 3/5 years, which has to be renewed at the absolute discretion of the government. However, such system may not work in India, as the corrupt officers, who listen to the politicians may get their appointment renewed and the honest officers may be fired by the political masters at will. If appointment is left to the politicians and ministers, you can imagine the type of people, who would be selected for government. You may have to perhaps join a political party and acquire a few years of experience to be appointed in government.
2: Single Classes of Appointment
In India, the appointment is made separately for class A, B, C and D level (like IPS, PPS, Sub-Inspector and constable in police). In developed countries, the recruitment is usually at single level and even a constable can rise to become a police commissioner (like in UK). Can it be done in India? What will be the quality of candidates, if the Civil Services Examinations conducted by UPSC or State PSC are abolished and all officers appointed at the lowest level?
3: Merit Based Appointment and Promotions 
In developed countries, there is no concept of reservation either in appointment or in promotion. It is because the caste system does not exist in any country except in India. In India, you can change your religion but not your caste. This caste system is also prevalent in civil services of different rank. You can never change your service and job description. Within Class I services the IAS/IFS treat other services as lower castes. While other services lament the domination of IAS but they themselves treat the others services in the same way. For example, the IPS officers alone will head CBI, CRPF and other paramilitary organizations, and the Class I officers of these officers can’t take the top post. Similar caste system is prevalent in all services. Even the most brilliant inspector in a revenue department, can’t rise to become Commissioner while the most inefficient IRS officer will get this post automatically one day by virtue of his seniority. Hence, in government, the reservation is also implemented in promotion upto Group A level. You can’t even imagine removing reservation in India, where 70-80% people belongs to SC/ST and Backwards classes.
4: Salaries and Perks
Even though the Group A officers at senior level are paid a decent salary, but more than 95% government servants belong to the lower classes. When you have the salary of the lowest paid government employee fixed at Rs 18000 or US$ 290 pm (after pay revision), how much efficiency can you expect? The same level officers in developed countries are paid at least 10 times more salary. Can the government afford that level of salary?
Conclusion
What we see and perceive is only a symptom of a deeper problem. The arrogance of government officer is a result of several socio-economic factors and it is not easy to remove it in short duration of time. As the democracy in India is maturing and the economy is developing, you can hope to find better behaved government officers in future. However, the changes shall be so slow that it would take a few generations to achieve what we are expecting today. It will come when an India PM will be travelling in a train like British PM David Cameron (and a common citizen would not offer him a seat) as shown in the picture below.

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