Pankaj Kashyap: Motivational Skills

Friday 25 August 2017

Motivational Skills

Are you able to motivate others? If you are, it’s a skill you can highlight when you’re connecting with potential employers.

Companies are always looking for motivators when they are recruiting staff. Motivational skills are valuable for employees when interfacing with customers, subordinates, upper management, suppliers, donors, team members, funding sources, and bosses.

What Are Motivational Skills?

Motivational skills in the workplace can be defined as actions or strategies that will elicit a desired behavior or response by a stakeholder.

Motivational tactics will vary given the style of the motivator, their relationship with the target of the motivation, and the personality of the individual to be motivated.

Steps in the Motivational Process

1. Assessing the preferences and personality characteristics of the individual or group to be motivated.

2. Defining motivational strategies appropriate for that target.

3. Conveying expectations for performance to or achieving desired outcomes from the object of the motivation.

4. Communicating benefits, rewards, or sanctions if expectations are (or are not) met.

5. Providing feedback regarding progress or lack of progress towards desired outcomes.

6. Addressing problems or obstacles that are limiting success.

7. Providing rewards for desired outcomes.

8. Issuing warnings prior to enacting sanctions.

9. Publicly recognizing others who have responded in the desired manner.

Examples of Motivational Skills (A through Z)

A - I

Allocating professional development resources to the most motivated staff.
Allowing team members personal problem-solving autonomy instead of micromanaging them.
Asking for input regarding departmental objectives.
Assigning desirable projects to staff who are highly engaged.
Awarding a performance-based bonus or salary increase to employees who achieve the right results.

Being open to discuss, in a constructive and non-judgmental manner, employee concerns.
Continually noticing the contributions of staff and conveying appreciation.
Creating a pleasant and ergonomic workplace for your team members.
Drafting a budget proposal for additional staff to management which emphasizes how revenues would be enhanced.
Empowering staff to choose the way in which they will address goals whenever possible.
Focusing on ways to learn from rather than punish mistakes.
Giving to office collections to support favorite staff charities, celebrate birthdays, or sympathize with personal family loss.
Helping to build bridges across staff and management levels to heighten interconnectedness, foster collaboration, and build a shared sense of mission.
Implementing a public tally board to record comparative sales by different members of the sales team.
Identifying and acknowledging the unique talents and contributions of team members.

J - Z

Joining informal “water cooler” discussions to gain understanding of staff interests and personalities.
Keenly assessing the interest of staff in various tasks and projects.
Launching voluntary health and wellness programs.
Limiting the length of staff meetings by sticking to a strict agenda and concluding discussions as quickly as possible.

Meeting with a subordinate to set performance goals.
Mentioning positive aspects of your supervisor's leadership approach to her boss at an informal gathering.
Mentoring new personnel in an engaging and supportive fashion.
Noticing and quietly thanking peers for unsolicited acts of both project / work initiative and of interpersonal kindness.
Offering to support colleagues or subordinates who are under stress.
Providing in person testimonials by potential beneficiaries at a presentation to a grant funding organization.
Quarterly implementing team-building workshops to increase collaboration, mutual respect, and project ownership.
Recognizing the contributions of key donors in public communications.
Sending a note to an IT staff member's boss after she has helped with a successful implementation.
Taking a strong departmental contributor to lunch and thanking them for their efforts.

Thanking a supervisor for their support.
Utilizing rising technologies to streamline work processes, increase efficiency, and reduce caseloads.
Validating the individual progress of your subordinates in assuming greater levels of responsibility.
Warning a subordinate of the consequences for continued lateness.
Writing a LinkedIn recommendation for a helpful business partner.
eXamining your own personal communications and work style to identify better ways to motivate others and lead by example.
Yielding control – and ownership - of various project stages to subordinates who deserve the opportunity to lead others.
Zeroing in on opportunities to increase staff engagement and accountability.