What are interpersonal skills and why are they important in the workplace? Interpersonal skills, also known as people skills, are related to the way you communicate and interact with people. When employers are hiring, interpersonal skills are one of the top criteria used to evaluate candidates.
Why Employers Value Interpersonal Skills
Interpersonal skills go by several names — they’re also called people skills, in addition to employability skills.
The majority of careers require consistent, if not constant, interaction with other people. To do that successfully, and thus to be employable, you need to have interpersonal skills.
Even if you excel at the technical aspects of your job, if you’re a disaster to work with, your presence in the office will not be well received. As a result, it’s important to emphasize your interpersonal skills in your cover letter, resume, and in your job interviews.
How to Include Interpersonal Skills in Your Cover Letter and Resume
You’ll want to reference your interpersonal skills in your cover letter. You might also be able to include them in your resume, particularly if your resume features a summary at the top, or if your job description is formatted with paragraphs, rather than bullet points.
This is because each interpersonal skill you reference should be connected to an anecdote, or example, of when or how you used this skill.
(It's easier to do that in a paragraph rather than a bullet point.)
Still, a sentence like, “My interpersonal skills include a great ability to motivate others, develop rapport with coworkers, and resolve conflicts” will fall flat. Instead, show howyou used your skill. For example, “I have a very strong set of interpersonal skills.
For example, my ability to motivate the individuals I manage is demonstrated in how consistently I meet, and beat, deadlines without burning out my team.”
Keep in mind that interpersonal skills are very interdependent, meaning that in order to have strong negotiating skills, you will also likely have great listening skills. Try to capture these relationships as they can be a way to discuss two interpersonal skills with just one real-life example.
Which Interpersonal Skills to Include
Take a look at the interpersonal skills list below, and observe which words resonate with you. You’ll of course want to include your strongest skills - but don’t fudge it. Remember, actions speak louder than words, and you’ll want to be sure you successfully embody any characters you claim to have once you’re actually interacting with your interviewer.
In addition, you should also pay attention to which characters would be most useful in the specific job that you are applying for. A job in sales, for example, might require communication skills, developing rapport and persuasiveness. A human resources position, however, might be better-suited for an individual with strong problem solving skills, an ability to inspire trust, motivational skills, and meditation skills.
Take a look at the job description for the position you’re applying to, and look out for the characteristics they’re after - then use synonyms to describe your own abilities. Here's how to match your qualifications to a job.
Interpersonal Skills List
Here’s a list of interpersonal skills to use in resumes, cover letters and job interviews.
A - G
- Active Listening
- Behavioral
- Caring
- Collaboration
- Comforting
- Communication
- Conflict Management
- Conflict Resolution
- Consulting
- Constructive Criticism
- Counseling
- Creative Thinking
- Customer Service
- Developing Rapport
- Diplomacy
- Diversity
- Empathy
- Encouraging
- Flexibility
- Group Facilitating
H - M
- Helping Others
- Humor
- Inquiry
- Inspiring Trust
- Instructing
- Interviewing
- Leadership
- Life Skills
- Listening
- Mediating
- Mentoring
- Motivation
N - S
- Negotiating
- Networking
- Nonverbal Communication
- Patience
- Persuasive
- Positive Reinforcement
- Problem Solving
- Public Speaking
- Relationship Management
- Respect
- Responsibility
- Sensitivity
- Social
- Sympathy
T - Z
- Team Building
- Teamwork
- Tolerance
- Verbal Communication
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- 7 आदतें जो बना सकती हैं आपको सबका पसंदीदा व्यक्ति
- Key words : Accountable, Accuracy, Adaptability, Adept, Alertness, Ambition, Amiability, Analytical, Articulate, Assertive, Attentiveness, Businesslike, Capable, Caring, Competence, Confidence, Conscientiousness, Considerate, Consistency, Cooperation, Creative, Critical thinking, Dedication, Dependability, Detail oriented, Determination, Diplomatic, Efficiency, Empathy, Encouraging, Energy, Enterprising, Ethical, Experienced, Flexibility, Hardworking, Helpfulness, Honesty, Imaginative, Independent, Industriousness, Influence, Innovation, Insightful, Interpersonal, Intuitive, Leadership, Life skills, Logical thinking, Loyal, Management, Motivation, Nonverbal communication, Optimism, Organizational, Passion, Patience, Perceptive, Perseverance, Positive, Practical, Problem solving, Productive, Professional, Progressive, Punctual, Rational, Realistic, Reflective, Reliable, Resourceful, Respectful, Responsible, Sense of humor, Sincere, Sociable, Teachable, Teaching, Teamwork, Technical Literacy, Tolerance, Training, Trustworthy, Understanding, Verbal, communication, Versatility, Visionary, Work ethic, Acknowledging Others, Active Listening, Advising, Collaboration, Commitment, Communication, Community Building, Confidence, Confidence Building, Conflict Management, Contributing, Cooperation, Coordination, Creativity, Creative Thinking, Critical Thinking, Defining Problems, Dependable, Dependability, Encourage, Encouragement, Expanding Ideas, Flexibility, Give Feedback, Goal Setting, Guide, Group Decisions, Group Decision Making, Hearing Concerns, Helpfulness, Helping, Honesty, Idea Exchange, Influencing, Interpersonal, Interpreting, Language, Lead, Leadership, Listening, Logic, Logical Argument, Logical Thinking, Management, Mediation, Motivation, Multitasking, Negotiating, Nonverbal Communication, Opinion Exchange, Oral Communication, Participation, Patience, Perform Tasks, Persuading, Positive Attitude, Problem Solving, Questioning, Receive Feedback, Relationship Building, Reliable, Research, Respect, Respectful, Responsibility, Sharing Credit, Support, Supportive, Team Building, Team Building Activities, Team Management, Team Oriented, Team Player, Tact, Task Management, Teaching, Trust, Understanding Feelings, Verbal Communication, Visual Communication, Written Communication, Adaptability to changing circumstances, Addressing behavior which disrupts group harmony, Assessing group progress, Brainstorming strategies and solutions freely, Coaching, Collaboration, Communication, Conflict Resolution, Cooperation by managers of departments comprising cross functional teams, Cultivating positive group leaders, Decision Making, Defining work roles clearly, Delegating tasks to appropriate members, Drawing consensus around goals and strategies, Encouraging input from reticent members, Establishing group norms, Facilitating group discussion, Hiring team oriented staff, Identifying the strengths and weaknesses of team members, Interpersonal, Leadership, Mentoring new members, Persuasive, Problem Solving, Providing feedback, Recognizing and rewarding group achievements, Recording and disseminating team solutions, Responding to constructive criticism, Setting expectations, Terminating chronically unproductive team members, Training, Verbal communication, Adaptability, Analytical, Apologizing, Asking for help, Assertiveness, Body language, Communication, Confidence building, Conflict management, Cooperation, Coping, Creative thinking, Critical thinking, Decision making, Emotional intelligence, Empathy, Etiquette, Flexibility, Focus, Giving and receiving feedback, Handling criticism, Independence, Influence, Information technology, Interpersonal, Leadership, Listening, Literacy, Mindfulness, Negotiating, Networking, Numeracy, Organization, Presentation skills, Prioritization, Problem solving, Professionalism, Public speaking, Recognizing diversity, Resilience, Respect, Self-awareness, Teamwork, Time management, Timeliness, Verbal communication, Willingness to learn, Success, Money, Inspiration, Hard work, Sympathy, Emotion, Blogs, Blogger, India top blogger, India best blogger, self improvement, Personal Development, Positive thinking, mother Teresa, Shiv khera, Sandeep maheswari, Vivekanand, Ramkrishna Paramhansa, Ajit vadakayil, Study Hard,
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